Terms & Conditions

Last updated: 12/26/2025

Age Restriction

You must be 18 years or older to purchase tobacco products from this website. By placing an order, you confirm that you are of legal age. It is illegal to sell tobacco products to a person under 18 and it is illegal to purchase a tobacco product for use by a person under 18.

Orders and Payment

All orders are subject to acceptance and availability. We accept payment via direct bank transfer only. Orders will be processed once payment is confirmed.

Minimum Order Quantities

Certain products have minimum order quantities as specified on product pages. Orders that do not meet minimum requirements will not be processed.

Shipping

We offer free Australia-wide shipping via Australia Post Express. Delivery times are typically 1-5 business days. We are not responsible for delays caused by the postal service.

Returns and Refunds

Due to the nature of tobacco products, we cannot accept returns or exchanges unless products are damaged or defective upon arrival. Claims must be made within 48 hours of delivery.

Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Governing Law

These terms are governed by the laws of Australia and the State of Victoria.

Contact

For questions about these terms, contact us at contact@cheapcigarettes.com.au